The Amenity Edit
Knowledge Base
Everything you need to know about custom packaging, ordering, replenishment, and creating an amenity program that works beautifully for your property.
What is the lead time for custom packaging?
Our standard lead time for custom packaging is approximately 2–3 weeks after payment and final design approval. Timing may vary for especially complex projects or larger quantities, and we will keep you informed throughout the process.
Do you offer design assistance?
Yes. We will work with you every step of the way to create the perfect design for your property, brand, or program. Whether you already have finished artwork or are starting with an idea, we will help guide the process from concept through approval.
Do you charge setup fees?
Absolutely not. Setup fees are old school, and we are not into it. We believe custom packaging should be straightforward, accessible, and free from unnecessary surprise charges.
What is auto-replenishment?
Our technology-powered auto-replenishment solution creates an automated workflow that tracks how much inventory you have sold, monitors the low-inventory threshold you select, and automatically reships product so you always have inventory on hand without managing reorders manually.
Read more about auto-replenishment.
Read more about auto-replenishment.
What are your minimums for custom packaging?
Minimums vary by package style, but many of our custom packaging programs begin at just 50 units. We intentionally keep minimums accessible so hotels, resorts, spas, and specialty retailers can create a polished custom program without committing to excessive inventory.
Can you add our logo and brand colors?
Absolutely. We can customize packaging with your logo, brand colors, and other design details to create a cohesive presentation that feels completely yours. Select products and packages are also available with The Amenity Edit or Jocelyn & Co. branding.
Can you help us choose the right products?
Yes. We help hospitality teams build thoughtful assortments for in-room amenities, lobby mini markets, onsite gift shops, spas and fitness centers, poolside service, mobile kiosks, and third-party retail kiosks. We will consider your guest profile, price points, space, and operational needs.
Can we reorder the same custom packaging?
Yes. Once your design is approved and on file, future reorders are simple. We can reproduce the same packaging or help you update the design when your branding, assortment, or program changes.
Do you ship to multiple properties or locations?
Yes. We can support individual properties as well as hospitality groups with multiple locations. Share your distribution needs with us and we will help create the most efficient shipping and replenishment plan.